Tekskillz Technology Refund Policy

Thank you for choosing Tekskillz. We strive to provide the best tech solutions and consultation services to our clients. If you are not entirely satisfied with your purchase, we’re here to help. Please read our refund policy carefully to understand your rights and obligations.

1. General Refund Policy

1.1 Eligibility for Refunds

• Refunds will be considered for services that are not delivered as described or if there is a demonstrable defect in the service provided.
• Refunds are not applicable to services that have been fully rendered or where work has commenced and value has been delivered.

1.2 Requesting a Refund

• Refund requests must be made within 30 days of the purchase date. To request a refund, please contact our customer service team at Support@tekskillz.com with your order details and a detailed explanation of the issue.

1. Tech Solutions

2.1 Custom Software Development

• Refunds for custom software development projects will be handled on a case-by-case basis. If the project is canceled by the client before any work has commenced, a full refund will be issued.
• If work has commenced, the refund will be prorated based on the amount of work completed. An itemized breakdown will be provided.

2.2 Website and Mobile Application Development

• Full refunds are available if the project is canceled before any development work has started.
• If the project is canceled after work has started, a prorated refund will be issued based on the amount of work completed up to the cancellation date.

2.3 Cyber Security Services

• For ongoing security services, you may cancel at any time and receive a prorated refund for any unused portion of the service period.
• Refunds for one-time security services will be considered only if the service was not delivered as described.

1. Consultation Services

3.1 Initial Consultations

• Refunds for initial consultation fees are not provided. However, if you are not satisfied with the consultation, we will offer a free follow-up consultation to address your concerns.

3.2 Ongoing Consultation Packages

• For consultation packages, you may cancel at any time. Refunds will be prorated based on the remaining, unused consultations.

1. Non-Refundable Items

4.1 Non-Refundable Services

• Custom work that has been completed and delivered as per the agreement.
• Any third-party services or software licenses purchased on your behalf.

4.2 Disputes and Chargebacks

• Please contact us before initiating any disputes or chargebacks with your bank or payment provider. We are committed to resolving any issues amicably and efficiently.

1. Changes to this Policy

We reserve the right to update or modify this refund policy at any time without prior notice. Any changes will be posted on this page, and it is your responsibility to review this policy periodically.

If you have any questions about our refund policy, please contact us at: